Help & support
Telstra Business Centre
Telstra 24x7 App
Your won't need to pay yet. We'll invoice you later.
Add new service
If you don't have a phone number or you need a new one, we'll set it up.
Transfer to Telstra
If you have a phone number from a different carrier that you wish to keep we can switch it over for you.
If you're an existing Telstra customer and you want to renew or change your Telstra plan (including leases or upgrading your phone), your phone number won't change.
Switch to nbnTM
If you're an existing Telstra ADSL customer who is now eligible for an nbn™ service, you can migrate to nbn™ and keep your existing phone number.
We'll set up a new service number for you
We'll also waive your activation fee.
We'll waive the $99 activation fee
What is a directory listing?
If you list your details, your name, address and phone number will be published in the
printed and online White Pages and Directory Assistance.
Your Caller ID will also be visible to people when you call.
What is professional installation?
Get up and running with our professional installation service for just $240 where a Telstra technician will visit your premises.
Upgrade your modem to enjoy faster Wi-Fi with the latest Wi-Fi AC technology
The Telstra Business Smart Modem features:
Telstra Business Smart Modem User Guide PDF, 2.46MB
Valued at $216. Paying $0 per month when you stay connected for 24 months.Simply pay out if you leave before 24 months.
Make unlimited calls to mobiles and selected international destinations from all the phone lines on your internet plan.
Unlimited standard calls to mobiles in Australia, plus International calls to fixed and mobile numbers in up to 35 eligible destinations (IDD).
Business Calling Pack Fixed Numbers
Argentina, Belgium, Chile, Denmark, Germany, Indonesia, Ireland, Israel, Italy, Japan, Netherlands, Norway, Pakistan, Poland, South Africa, Sweden, Switzerland and Turkey.
Business Calling Pack Fixed & Mobile Numbers
Bangladesh, Canada, China, Cyprus, France, Greece, Hong Kong, India, Malaysia, New Zealand, Singapore, Taiwan, Thailand, UK, USA and Vietnam.